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An open letter to Starbucks

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An open letter to Starbucks

Post by Tater Salad on Tue Oct 25, 2011 1:19 am

You charge $1.95 for a bottle of spring water.
You donate 5 cents for each bottle sold.
You call the water "Ethos".
You have got to be kidding me.
5 cents? Seriously? You have to be making at least $1 net profit on each bottle sold. (If you're not, you are doing something drastically wrong.)


Have you even looked up the meaning of the word Ethos?

Seriously, this very much seems more like a marketing ploy than a socially responsible action.



Sincerely,

one of the 99%

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Re: An open letter to Starbucks

Post by Tater Salad on Tue Oct 25, 2011 1:35 am

The previous post is an exact copy of the message I sent to customer service at Starbucks.

I'd like to ask a favor of each person who read it. If you agree with the essence of the message, please take a few minutes to copy and paste it to customer service at starbucks.com/customer-service/contact

If you don't agree, please tell me why.

I truly feel that if we want anything to change in this world we share, we need to act.

As for myself, I have determined that while Occupy Philly is in action, I need to participate. I don't have much to lose, since I am once again unemployed, in debt up to my eyeballs, and am almost literally flat broke. I am almost out of coffee and don't have enough money to my name to buy another can. I almost donated blood today for $20.00, but I'm a bit squeamish about needles, and I still had a few dollars for a dollar meal and cigarettes. Plus the sanitary conditions at the facilities restrooms left a little to be desired.

I am determined that tomorrow, weather permitting, I will be going downtown to join the protest, if I can gather enough pocket change for either gas and parking fees or bus/train fare.

I keep reading/hearing from numerous sources that they need a unified voice and or leadership, and while I am NOT comfortable with public speaking, I think I might be able to help make a difference.

Care to join me?

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Re: An open letter to Starbucks

Post by Guest on Tue Oct 25, 2011 8:22 am

WEll I have never had StarBucks coffe & at their price ,won't. Give up the smokes and save a bunch of money plus your health and everyone elses that breaths your smoke. That mat help a good old Tater out some.
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Re: An open letter to Starbucks

Post by roxanna on Wed Oct 26, 2011 8:51 am

We don't have star bucks here Tater, they did have one in Glenelg,(popular sea side town) but it folded, the coffee was much more pricey, but no better , than any other around here.
so sorry to hear you are down on your luck just now,hope things will improve for you soon.good for you joining the protest,you have a good way with words and i know you will make a difference. good luck, and let us know how things go.

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Re: An open letter to Starbucks

Post by Breezey Breezey on Wed Oct 26, 2011 11:54 am

Well Tater, I think you already know I don't do coffee shops, bakeries, fast foods (hardly ever) and a lot of other business that specialize in foods and drinks.
As for donating, I'd rather give right to a cause and give a little more than five cents.. If I saved two dollars by NOT buying that water, I can definitely give more than a nickel.

Not sure what the protesting thing is all about?

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Re: An open letter to Starbucks

Post by roxanna on Wed Oct 26, 2011 4:19 pm

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Last edited by roxanna on Wed Oct 26, 2011 8:04 pm; edited 1 time in total (Reason for editing : trying to delete, posted 2x)

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Re: An open letter to Starbucks

Post by roxanna on Wed Oct 26, 2011 4:23 pm

roxanna wrote:[You must be registered and logged in to see this link.]
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found these breezey, gives some idea .

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Re: An open letter to Starbucks

Post by Breezey Breezey on Wed Oct 26, 2011 5:07 pm

Tater, is this what's actually happening?

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Re: An open letter to Starbucks

Post by roxanna on Wed Oct 26, 2011 8:01 pm

the man in the first video is awe inspiring ! it's people like him who can bring about change that the world so badly needs ,he said what he needed to say with courage, pride and conviction, Tater, i can see why you need to be a part of this .I believe similar things will be happening world wide, it just can't go on the way it is now .

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Re: An open letter to Starbucks

Post by Tater Salad on Thu Oct 27, 2011 1:21 am

Yes, Breezey, that's what's happening. Roxy, the protest actually IS going worldwide, slowly but surely. It started on Wall Street in NY, I think Philly was close behind, and it's now in several dozen cities Nationwide, and has spread to several major cities in Europe.

They are protesting corporate greed, especially when it comes at the expense of their own workers, customers, and the environment. They are protesting the banks that caused the global economic crisis getting bailed out by the government, while the people who lost their homes, jobs, and way of life got screwed. Personally, I was unemployed for over 2 years BECAUSE of the banks' greed and highly illegal activity. My company was forced to close after their 2 largest clients, Washington Mutual and Wachovia, went belly up and the Federal Government (FDIC) had to spend Billions to make sure they didn't collapse.

A big part of the problem is that many banking regulations put in place after the Great Depression in the 1930's were relaxed or eliminated in the 80's and 90's, and the recession that supposedly ended a year and a half ago was pretty much the direct result.

Many of the people in regulatory roles, such as the head of the Federal bank, the FTC, the FDA, EPA, etc, are former CEO's of the very corporations they are supposed to be regulating. Can you say conflict of interest?

Case in point: Dick Chaney was the CEO of Haliburton before he became vice-president. Less than a year after he was inaugurated, Haliburton was awarded Billions of dollars in NO-BID contracts, to supply security and logistics to the war in Afghanistan, and later Iraq.

Coincidence?

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Re: An open letter to Starbucks

Post by Tater Salad on Thu Oct 27, 2011 1:25 am

Tater Salad wrote:You charge $1.95 for a bottle of spring water.
You donate 5 cents for each bottle sold.
You call the water "Ethos".
You have got to be kidding me.
5 cents? Seriously? You have to be making at least $1 net profit on each bottle sold. (If you're not, you are doing something drastically wrong.)

Have you even looked up the meaning of the word Ethos?

Seriously, this very much seems more like a marketing ploy than a socially responsible action.



Sincerely,

one of the 99%






I am happy to report that I received a response:





"Dear john,

Thank you for contacting Starbucks Coffee Company.

I am truly sorry to hear about your disappointment with the amount of donation we make to Ethos.

I want you to know that we take feedback from our loyal customers seriously. Because you know better than anyone else what you want from Starbucks, I will share this with the appropriate department here in our corporate office.

We have made a promise to our customers to provide outstanding products and service. I know that this is a primary reason why you visit Starbucks and I understand how disappointing it is when we let you down.

Thank you so much for giving us the opportunity to improve what we do.

If you have any further questions or concerns that I was unable to address, please feel free to let me know.


Thanks again,

Jonah R

Customer Relations
Starbucks Coffee Company
800 STARBUC (782-7282)

Monday through Friday, 5AM to 8PM (PST)

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Re: An open letter to Starbucks

Post by roxanna on Thu Oct 27, 2011 3:32 am

YAY !! dance smiley
it pays to speak up. must admit, it was a surprise you got such a civil reply from them, now lets see what they'll actually DO about it.

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Re: An open letter to Starbucks

Post by Guest on Thu Oct 27, 2011 9:20 am

I tried to send a message but couldn't see where to do it. will try again.Also i thought it just had to do with the high price of water & just a small donation ,not the whole deal going on.
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Re: An open letter to Starbucks

Post by roxanna on Thu Oct 27, 2011 10:35 am

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You're right Tater , this was occupy Melbourne oct.15 also Sydney and i think Brisbane.

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